All registered Supporters receive alerts simultaneously when an issue arises.
A Supporter can "Acknowledge" an alert to indicate they are addressing the issue.
Once resolved, they can "Resolve" the alert to notify others that no further action is needed. This ensures quick responses and clear communication among Supporters.
Need assistance? You can contact Lumin Support here:
email: support@mylumin.org
phone (AU): +61 3 8899 7525
phone (NZ): +64 800 700 151
Standard call rates apply.
