What technical help and support is offered?

The Lumin Screen includes a built-in Help & Support section with step-by-step video tutorials and written guides to assist users.

In addition, we provide unlimited technical support during Melbourne (AU) and Auckland (NZ) business hours. You can reach us via phone or email for any issues or questions.

Whenever you contact us, we’ll assign a support ticket so we can track and resolve your concern as efficiently as possible.

Need assistance? You can contact Lumin Support here:

email: support@mylumin.org
phone (AU): +61 3 8899 7525
phone (NZ): +64 800 700 151

Standard call rates apply.