The Supporters' App is a downloadable iOS or Android app that allows Supporters to manage a Lumin Screen.
The Supporters' App allows a Supporter to do the following:
- Receive, acknowledge and resolve alerts (when medication is not taken, the Lumin screen has low battery or an emergency Help alert is raised etc.)
- Send and receive messages, phone calls and video calls from the Lumin screen
- Setup, delete and modify general and medication reminders for the Lumin screen
- Send and add photos from the supporter's smartphone or Facebook account to the Lumin screen
- Add and remove Supporters from the Lumin Screen
- The supporters app also has Help & Support that has articles on how to use Lumin and easy buttons to contact Lumin Support.
Important: Your smartphone should remain online so that it can receive alerts from the Lumin screen.