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The Supporters' App Screen Explained

It's quite straightforward, really.

Nicolas Marfleet avatar
Written by Nicolas Marfleet
Updated over 2 weeks ago

The Lumin Supporter’s App provides a simplified, user-friendly interface that allows you to monitor and support the Lumin Screen user with ease. Here's a quick guide to what you’ll find in the app:

1. Alerts

All notifications and alerts are sorted here so you can quickly respond to anything important.

2. Messages

Send and receive messages with the Lumin Screen user in real time.

3. Calendar

Create and manage:

  • General reminders

  • Medication reminders
    Everything you set here will appear directly on the Lumin Screen.

4. Help & Support

Tap here to:

  • Contact the Lumin Support Team directly

  • Browse through useful guides and articles in the online Help Centre

5. Settings

Here, you can personalise and manage:

Photos

  • Upload photos from your phone

  • Link your Facebook account to add/remove albums
    Photos added here will appear in the Lumin Screen's photo gallery.

Supporters

  • Add or remove Supporters connected to the Lumin Screen.

Call Features

The app also includes Phone Call and Video Call buttons, allowing you to easily communicate with the Lumin Screen user anytime.

Watch this video to see how the Lumin App works.


Need assistance? You can contact Lumin Support here:

email: support@mylumin.org
phone (AU): +61 3 8899 7525
phone (NZ): +64 800 700 151

Standard call rates apply.

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