Lumin

Nicolas Marfleet

Ching Merano-Santos

Karl Kenneth Sadorra

All articles on how to use and manage the Lumin Supporters App

Lumin Supporters App

The Supporters' App Screen Explained

Alerts: What Do They Mean?

What's in Help & Support?

Introduction

How to Start a Group Video Call on Your Lumin Screen

Logging in to the Lumin Supporters App

Adding more supporters to Lumin

Re-sending an SMS invitation to a supporter

Removing a supporter from the Lumin Screen

Calling the Lumin Screen

What to do when you get alerts?

Setting general and medication reminders

Sending messages to the Lumin Screen

Sending photos from your phone

Sharing your Facebook photo album to the Lumin Screen

Changing your photo, name, email or mobile number

Editing your profile details

Can I change my mobile number?

Viewing past notifications from Lumin

Sharing your Google calendar with the Lumin Screen calendar

How to remove myself as a Supporter?

Using the Lumin Supporters App

Lumin Supporters App download and installation guide for iPhone users

IOS/Apple: How To Download/Install

Android: How To Download/Install

Moving the Lumin App to your phone's home screen

Installation

Logging in using an Android phone

Audio and video quality during calls is not very good

Troubleshooting

How many Supporters can I add to the screen?

How Can I Delete Photos Using the Supporters App?

Frequently Asked Questions

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.